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Requesting a Waiver for Unused Google Mailboxes: Seeking Guidance

ยท
ยท

Piling up Google Mailboxes Costs Hey I worked with an external vendor who brought a few mailboxes. I entered my card details and paid for them. The engagement with the vendor was short-lived. It has been 3 months since this happened, I received no email from Google about the active subscription and presumed I'd automatically cancelled since no charges were made. To my suprise, I'm being asked to pay for 2 months where I've not the mailboxes. I cancelled all the additional mailboxes yesterday. There is one mailbox that I'd like to renew. How can I handle this and ask Google for a waiver on the mailboxes not used. Is there an email that I can talk to?

  • Avatar of AbdulRafay M.
    AbdulRafay M.
    ยท
    ยท

    Greetings, I'm not sure how this may turn out, but here: Gather Documentation: Collect any documentation to support your case. Contact Google Support:

    • You can use the Google Workspace Admin Help page.

    • Navigate to Billing & Payments or use their Contact Us form.

    • Alternatively, use the Google Workspace support feature from your admin console to initiate a chat or call.

    Request a Waiver: In your email or support request, do explain the situation clearly. Hope for the best.