Resolving HubSpot Industry Field Mapping Issues from Clay

Adam W. · 2025-11-19T14:42:28.519Z

I’m trying to populate the Industry field from Clay into the Industry property in HubSpot, but I keep running into errors. I’ve tried several things: • Manipulating the output to match our label in HubSpot → error when updating the HubSpot object • Manipulating the output to match our internal value in HubSpot → the internal value is pushed but shows up with a red warning in HubSpot (for example, “COMPUTER SOFTWARE” instead of “Computer Software”) The only workaround I can find is to push the Industry from Clay into a HubSpot text field and then build a large workflow to map it to the correct Industry value. Am I doing something wrong? Any help is appreciated!

Resolving HubSpot Industry Field Mapping Issues from Clay | Clay

Clay Support
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Hi there, thanks so much for sharing this! We’ll be passing your feedback along to our product team, and any additional context you can provide will help us prioritize with your needs in mind as we shape the roadmap.
Want to chat with someone on the team? Feel free to hit the button below!
Clay Support
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Muhammad S.
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what is the error?
Clay Support
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Adam Wenhov clicked 'Talk with the team!'
Hari K.
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Hey Adam! Do you have these fields getting normalized in Clay before being pushed out?
Adam W.
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Clay outputs generic industries that doesn’t match what we have internally to 100% (we have 99% HubSpot standard), so I have another column normalizing them to be exactly the same values as the HubSpot properties. But I get this error.
Muhammad S.
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Can u click on error and share screenshot
Adam W.
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It’s clear from the screenshot that it wants the internal value. Once I normalize to the internal value instead of the label it just populates the internal value. So on an account it will say COMPUTER_SOFTWARE and not Computer Software and the property is always marked in red in HubSpot.
Adam W.
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But I won’t get an error using internal value for Industry properties
Sayli G.
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Hello Adam! Thanks for reaching out! Taking a look now!
Sayli G.
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Can you send over the table link URL of the table you are referring to? I tried to find it in your workspace but couldnt.
Adam W.
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Sent the link in the in-app support yesterday but can’t find the conversation anymore
Michael A.
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Hi Adam - thanks for reaching out!
Sayli, my colleague, was able to answer in the in-app support from your URL, I can transfer her messages to this Slack if you'd like!
Adam W.
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I can’t seem to find the chat convo in-app for some reason..
Hari K.
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Hey Adam - These should live in the bottom right of the Clay interface

19 comments