Need Support for 'Send to Table' Function Issues

Jin · 2026-01-05T18:03:07.467Z

Hi there! 🙂 I'm not sure if this is the correct channel - I've seen today that the "Write to Other Table" Function was disconnected and the Clay team told me there is a new function "Send to Table", however that is absolutely not working at all and I was wondering if you can tell me where I would get the quickest support here?

Need Support for 'Send to Table' Function Issues | Clay

Clay Support
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Hi there, thanks so much for sharing this! We’ll be passing your feedback along to our product team, and any additional context you can provide will help us prioritize with your needs in mind as we shape the roadmap.

Want to chat with someone on the team? Feel free to hit the button below!
Clay Support
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Jin clicked 'Talk with the team!'
Clay Support
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

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Jin
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https://app.clay.com/workspaces/147681/workbooks/wb_0t8d8tdSR93di3K3DNH/tables/t_0t8cnj6dGcBAPcVrx5q/views/gv_S4dyktHmnWhz seems like the team is on debugging right now
Quentin R.
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Hi Jinrong, I can confirm that our engineering team is working on the bug 🙏🏼
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Jin
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Hey Quentin, thanks for that!
Jin
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Quentin R. unfortunately I wanted to use the "Lookup single row in other table" as the alternative way and remap all values, BUT this one is also not working - can you please provide a solution here? 🙃
Jin
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or enable the write to other table function for the time being?
Aditi S.
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Hi Jinrong - thanks for your patience here. I believe that the Lookup Single Row function is working as expected - do you mind sharing how you were hoping to use this and what columns you were wanting to map?
Aditi S.
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Unfortunately, we cannot enable the deprecated features, but as Mitch mentioned in the other conversation the team has flagged the issue and currently moved it to the backlog, but we will let you know as soon as we have more updates on this.
Jin
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Aditi S. Here's the loom on the Lookup function not working: https://www.loom.com/share/97115fda566f4d0181b1e5230030b173 and this is the respective Clay table: https://app.clay.com/workspaces/147681/workbooks/wb_0t8d8tdSR93di3K3DNH/tables/t_0t8cnljieugKiUiyJhw/views/gv_S4dyktHmnWhz
Jin
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Aditi S. the inability of re-enabling the feature is thus more of a leadership decision rather than based operations' possibilities, I assume? in the table where the function was already depreciated (https://app.clay.com/workspaces/147681/workbooks/wb_0t8d8tdSR93di3K3DNH/tables/t_0t8cnj6dGcBAPcVrx5q/views/gv_S4dyktHmnWhz) the development team seem to have tested it yesterday in comparison to the unusability of the Send to Table function
Jin
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the main issue of the Lookup Single Row function is: you can't select a table to look up Aditi S.
Aditi S.
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Thanks for sharing the video, Jinrong. This may be related to your Clay API key needing to be removed and re-added, as the keys can sometimes require a refresh. I’ve reached out to our engineering team to confirm whether that’s the case, and I’ll follow up with you as soon as I have more clarity. RE the Send Table Function, as mentioned and as you noted the team was testing the feature to work on a fix, which is why the comparative addition was there.
I understand that this has been a frustrating experience so far, and I would really like to help you get unblocked here. As we cannot enable the Write to Table feature for you and the Send Table Data is not working as you are expecting, I will reach back out RE the Lookup Row Feature or if there is progress made on the Send Table Data functionality.
Jin
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Aditi S. Appreciate that, thanks!

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