Feature Request: Toggle Ignore Populated Fields in HubSpot Updates

James F. · 2025-12-09T14:14:56.790Z

Feature Request: Ability to toggle "Ignore Populated Fields" in HubSpot update actions. This would allow you to enrich data if there's nothing there, but not overwrite any existing data. Achieving this simple rule using conditional logic gets extremely complex with multiple fields.

Feature Request: Toggle Ignore Populated Fields in HubSpot Updates | Clay

14 comments

· Sorted by Oldest

Clay Support
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Hi there, thanks so much for sharing this! We’ll be passing your feedback along to our product team, and any additional context you can provide will help us prioritize with your needs in mind as we shape the roadmap.
Want to chat with someone on the team? Feel free to hit the button below!
Clay Support
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James Fuller clicked 'Talk with the team!'
Clay Support
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
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Andrew Q.
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Hey James! Thanks for reaching out. Appreciate the feedback you just offered. What else would you like to share?
1
James F.
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The current workaround for this is to ensure all the fields from HubSpot go into a column, all the enriched versions go into a column, and then all of the consolidated values need to have a column. Each consolidation column needs complex conditional logic. Retaining these fields across multiple tables (due to column limits) makes it super tedious and needlessly complex to manage. A simple toggle like the "Ignore blank values" one would allow me to enrich without any worry at all (a value is better than no value every time) and create logic only when needed.
Mayato (.
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Hi James, thank you so much for your valuable feedback. Andrew has already shared it with our product team, and we’ll keep you updated on the HubSpot action. Thank you again for taking the time to share your thoughts with us. We’ll keep working to make the product better.
❤️1
Clay Support
APP
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!
James F.
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David J. you could share your feedback about this here too if you want.
David J.
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Same feedback & I second the need for this feature. I would also add that most other API-based tools have this functionality - an option to overwrite data or not for each mapped field.
Mayato (.
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HI David and James, thank you for sharing your feedback! I will add your points in our internal feedback channel. Thank you!
Mayato (.
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Question to David, I just want to better understand your situation. Is there a specific integration you are using where the action is being blocked because this feature is missing?
David J.
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Hubspot integration. Same use case as James
Mayato (.
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Ah okay, thank you so much for voting plus 1 on the idea. That really helps us understand the level of demand. We appreciate it.
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
Hi there, thanks so much for sharing this! We’ll be passing your feedback along to our product team, and any additional context you can provide will help us prioritize with your needs in mind as we shape the roadmap.
Want to chat with someone on the team? Feel free to hit the button below!
Clay Support
APP
·
·
James Fuller clicked 'Talk with the team!'
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Andrew Q.
·
·
Hey James! Thanks for reaching out. Appreciate the feedback you just offered. What else would you like to share?
1
James F.
·
·
The current workaround for this is to ensure all the fields from HubSpot go into a column, all the enriched versions go into a column, and then all of the consolidated values need to have a column. Each consolidation column needs complex conditional logic. Retaining these fields across multiple tables (due to column limits) makes it super tedious and needlessly complex to manage. A simple toggle like the "Ignore blank values" one would allow me to enrich without any worry at all (a value is better than no value every time) and create logic only when needed.
Mayato (.
·
·
Hi James, thank you so much for your valuable feedback. Andrew has already shared it with our product team, and we’ll keep you updated on the HubSpot action. Thank you again for taking the time to share your thoughts with us. We’ll keep working to make the product better.
❤️1
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!
James F.
·
·
David J. you could share your feedback about this here too if you want.
David J.
·
·
Same feedback & I second the need for this feature. I would also add that most other API-based tools have this functionality - an option to overwrite data or not for each mapped field.
Mayato (.
·
·
HI David and James, thank you for sharing your feedback! I will add your points in our internal feedback channel. Thank you!
Mayato (.
·
·
Question to David, I just want to better understand your situation. Is there a specific integration you are using where the action is being blocked because this feature is missing?
David J.
·
·
Hubspot integration. Same use case as James
Mayato (.
·
·
Ah okay, thank you so much for voting plus 1 on the idea. That really helps us understand the level of demand. We appreciate it.
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!