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Seeking Advice on Cancelling Clay Subscription Before Signing Up | Clay

Feedback & Requests

Seeking Advice on Cancelling Clay Subscription Before Signing Up

·Oct 31, 2024 06:12 PM·

Anyone have any experience in cancelling Clay? We want to confirm that before we sign up.

6 comments

· Sorted by Oldest

Tanvi R.
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Hi Michael, thanks for reaching out and happy to help here. What information are you looking for regarding cancelling Clay?
Michael H.
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We are ready to upgade and likely will today. The boss just wanted solid confirmation on the process to cancel. Want to make sure it's not a planet fitness situation where we have to notarize a letter and mail it to the moon...yada yada
Tanvi R.
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That sounds terrible Michael and can guarantee that Clay does not have such complicated steps! It's actually pretty simple. You can go to your plans & billing tab in your settings and select cancel plan as shown below. It will cancel your plan before the next billing date. https://downloads.intercomcdn.com/i/o/w28k1kwz/1235662341/0aceef1a0271532bd3472bd716e0/CleanShot+2024-10-31+at+14_36_55%402x.png?expires=1730402100&signature=cd34f16b8d9893df951c6eeb4c7ab5fe9a871b5bcbba58e7329190a2a819f432&req=dSIkE894n4JbWPMW1HO4zbVbHQhDOiH9GQjevJDapBitI%2BaJ4ziyWoQl%2FjEw%0ApuA%2B%0A Let me know if this makes sense and if you have any other questions!
Michael H.
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This is perfect, thank you very much Tanvi
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Hi Michael H.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
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Thank you so much for sharing your feedback Michael H.!