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Issue with Work Email Validation Provider in Waterfall Bug
Hello, anyone facing this bug in waterfall’s Work Email? I can’t remove the Validation Provider option…
Email validation is an integral part of Clay's email waterfall process and cannot be removed. This is because validation is a crucial step that ensures the quality of the email data you receive. By default, we use ZeroBounce as our validation service, but you do have the flexibility to choose a different validation provider if you prefer.The validation process happens behind the scenes, and while the validation columns aren't displayed by default to keep your table tidy, they are essential for ensuring you're working with high-quality data. The validation step helps determine which emails make it to your final results column. Sources: Enrich People (Waterfalls) [Automated Outbound] - Clay University Enrich People (Waterfalls) [Clay 101] - Clay University
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
The automated reply above doesn’t make sense as this step is “Optional” and pretty sure I always removed it as I have my own verification process
Owen C.··Hey Yoland, thanks for reaching out and sorry to hear this. It looks like we've got a bug on our hands. Our engineering team is aware of this and pushing a fix as soon as possible. We'll follow up here as soon as we know more!
- Owen C.··
Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.