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Issue with Location Filter in New Hire Monitoring Tool

Andreas Wernicke

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Monitor for new hires: I think it doesn’t respect the location filter for people, i.e. I’m getting a lot of non-US based profiles in there.

Issue with Location Filter in New Hire Monitoring Tool | Clay

8 comments

· Sorted by Oldest

Andreas Wernicke
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https://www.loom.com/share/ccd75b6ead9e403ebc9137c32cc312c5?sid=1d21f55b-1173-45ca-9044-5ed04b9354bf
Channeled
APP
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We're sorry to hear you're experiencing issues with the location filter in our "Monitor for new hires" feature. The feature is designed to track new hires at target companies, but it seems the location filtering isn't working as expected. The location filter should allow you to include or exclude specific countries, regions, cities, and states. Since this isn't functioning correctly, it could be a bug in our system. To help us investigate, could you please provide more details about your filter settings and the non-US profiles you're seeing? If you need further assistance, please request human support by clicking on "Talk to a person" in the chat.
Sources: Metaprompter, shared workbooks, new hire signals, Outreach integration, and more! Find People overview | Documentation | Clay University Monitor for job changes | Documentation | Clay University
Andreas Wernicke
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https://app.clay.com/workspaces/413658/workbooks/wb_twBvBaigZsB3/tables/t_qJjZ2ipJVk68/views/gv_3AZxxKM2hBJ5
Bo (Clay)
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Hey Andreas, Just to confirm — did you add the location filters before creating the signal, or were they added after? Knowing when they were applied will help us figure out what’s going on.
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
Andreas Wernicke
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mornin’ everyone. I’m probably too impatient but I’m implementing this rn at two (or three) clients rn. Is this a fix that can happen before the weekend? The reason I ask is that I’ll be monitoring huge companies for many many titles, and it would turn up thousands of irrelevant leads
Andreas Wernicke
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This is still happening and makes the play much noisier than is should be: https://app.clay.com/workspaces/282401/workbooks/wb_SDqV7AioA7r5/tables/t_eWGfD7XyyZbj/views/gv_U8cRoJDtUsb7
Andreas Wernicke
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Bo (Clay) I think you wrote somewhere that the team looked at this, but I’m not 100% sure.