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Location Filter Issue: USA Results Returning Invalid Locations

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Location filter is not working properly: I only selected USA and it's bringing results from Egypt

  • Avatar of Nicolas P.
    Nicolas P.
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    Also, the dropdown list for location includes some options that have a comma (EX: Palestine, State of), and that seems to break something because if selected, it's then marked as two different values because of the comma

  • Avatar of Bruno R.
    Bruno R.
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    It looks like we've got a bug on our hands - I've escalated this over to our engineering team and we'll let you know as soon as we know more!

  • Avatar of Nicolas P.
    Nicolas P.
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    Thanks! Please also check the comma error on the first comment in this thread. Might only be in the front-end, didn't check. But still definitely buggy

  • Avatar of Bruno R.
    Bruno R.
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    I was not able to reproduce this issue. If you're still experiencing this issue, can you kindly perform a hard refresh for me? Here are some instructions on how to do it: Mac: Chrome and/or Firefox = Press Cmd + Shift + R Safari = Press Cmd + Option + RPC:Chrome, Firefox, Microsoft Edge = Press Ctrl + F5

  • Avatar of Nicolas P.
    Nicolas P.
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    When selecting 'Palestine, State of' (picture 1) from the dropdow, it then shows as two different things: 'Palestine' and 'State of' (picture 2) Must be something to do on how it handles the comma separation

  • Avatar of Bruno R.
    Bruno R.
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    Hi Nicolas, just flagged this to the team as well. Thanks for noticing this!

  • Avatar of Nicolas P.
    Nicolas P.
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    Hey guys, any news on this? I'm still seeing weird results when trying to filter by United States only

  • Avatar of Daniela D.
    Daniela D.
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    Hey Nicolas! Apologies for the delay. We’ve heard back from our engineering team and can confirm that we’re adding this issue to our backlog. For greater context, our product team prioritizes bugs based on the severity of the issue and how widespread of an experience it is with customers. To provide insight on expectations, issues like this may not be actioned for some weeks. This timeline is based on the team's current existing log of issues and upcoming feature releases which is subject to change. In the meantime, a workaround for this would be including an exclusion filter to also specifically exclude specific states or countries. Totally understand this isn't the most inconvenient approach and will keep you posted about any updates. So what happens now? Now that your issue has been logged, I will wrap up this conversation. Please note that I will reach out to you as soon as I receive any new information about this bug. If you don’t hear from me, then the engineering team is still working on it. As soon as there's an update, this conversation will automatically re-open on my end and I will follow up with you. Do you have any further questions before I step away from this conversation until I have an update for you?

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    Channeled
    APP
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