It's not letting me downgrade

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I'm sorry you're having trouble downgrading your account. Let me guide you through the process: 1. Click your profile picture in the top-right corner 2. Select Settings 3. Go to Plans & billing 4. Click Change plan 5. Choose the plan you want to downgrade to 6. Confirm your selection If you're still unable to downgrade after following these steps, there might be a technical issue. In that case, you can request human assistance by clicking on "Talk to a person" for further help.
Sources: Change Your Plan, Cancel Your Plan, Restart Your Trial Plans and billing | Documentation | Clay University
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Did that answer your question?
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Channeled
APP
·
·
I'm sorry you're having trouble downgrading your account. Let me guide you through the process: 1. Click your profile picture in the top-right corner 2. Select Settings 3. Go to Plans & billing 4. Click Change plan 5. Choose the plan you want to downgrade to 6. Confirm your selection If you're still unable to downgrade after following these steps, there might be a technical issue. In that case, you can request human assistance by clicking on "Talk to a person" for further help.
Sources: Change Your Plan, Cancel Your Plan, Restart Your Trial Plans and billing | Documentation | Clay University
Channeled
APP
·
·
Did that answer your question?
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.