It's not letting me downgrade

I'm sorry you're having trouble downgrading your account. Let me guide you through the process: 1. Click your profile picture in the top-right corner 2. Select Settings 3. Go to Plans & billing 4. Click Change plan 5. Choose the plan you want to downgrade to 6. Confirm your selection If you're still unable to downgrade after following these steps, there might be a technical issue. In that case, you can request human assistance by clicking on "Talk to a person" for further help.

Sources: Change Your Plan, Cancel Your Plan, Restart Your Trial Plans and billing | Documentation | Clay University

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