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Troubleshooting Smartlead Connection Errors with API Key
Hi team, we are trying to connect Smartlead but keep getting this error even though the API key is correct.
💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Tomi F.··Hello Samanyou! Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1727107200&signature=8a3242d378c279e503012562b71b88fd9f55c678dea5f7d65034438b0c079b68&req=dSEgF85%2FmohWX%2FMW1HO4zYTywCz9BpAU2BKsam%2FhVPv4FA%3D%3D%0A
There is an enrichment for Smartlead on the “Find People Table” that we were using an older Smartlead account before.
But using our new smartlead account key writesonic-smartlead-internal gives this error.
Hi, any update on this Tomi F.?
Bruno R.··Hello Samanyou, thanks for reaching out! I have reviewed your Smartlead integration setup and it seems that the problem was caused by the way you chose the campaign to send the lead data to. I have selected one of the campaigns linked to your verified Smartlead API and successfully pushed and updated the campaign list: https://downloads.intercomcdn.com/i/o/1190158906/1c42d0ddf6ded7c64b8abbb3/CleanShot+2024-09-23+at+14_41_04.gif?expires=1727118900&signature=19f7f5e368f724cd9c0ca15da233fa42572d9e2a6ccf09baae7b88c05401fbb1&req=dSEuFsh7lYhfX%2FMW1HO4zdP%2FA607vq2wrJg4jZtfiQu4kZu0bjqzQdtUp9xe%0ASQ7X%0A I hope this was helpful. If there's anything else I can assist you with, please let me know!
Hi Bruno
Please test with writesonic-smartlead-internal
The other account smartlead account is working fine but this new one is not working.
- Bruno R.··
Hey there, thanks for following up. I only see these two keys linked in your workspace: https://downloads.intercomcdn.com/i/o/1190181904/97e6f3a1e883feb2cd0bab7b/CleanShot+2024-09-23+at+14_59_51%402x.png?expires=1727119800&signature=26dad22d4a0f3aa4e0e8c3ce1cd68b27cc36e99a3867a29e242faa0ba7f841b4&req=dSEuFsh2nIhfXfMW1HO4zbpl91tyDk8%2FkzRNIXN1QoNvofkbqYXl1Z%2B6CtWP%0A%2Bdk0%0A Could you please guide me to the table or workspace where the writesonic API is connected? It seems that the key labeled as "habib-smarlead-ai-key" cannot be authenticated, indicating that it may be an invalid API key.
smartlead-writesonic-internal Please try again with this one. I have added it again.
Hey, any updates here Bruno R.?
- Bruno R.··
Hey there, thanks for reaching out! It looks like there might be an issue with the validity of your API key. To resolve this, please revisit Step 1 of this guide to retrieve your Smartlead API key. Once you have the correct key, link it in Clay using the same steps you followed previously. I hope this was helpful. If there's anything else I can assist you with, please let me know!
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Hi Samanyou G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Thank you so much for sharing your feedback Samanyou G.!