Platform Issues: Functions Not Responding for 2 Hours

is everything OK with the platform? Besides everything staying in loading mode functions seems not to work. I am running cells like - Sending data in SmartLead and nothing happens. It is like this for 2h now.

11 comments

Clay
APP
·
·
Try these steps to resolve the loading issue: Hard refresh your browser: ** Mac: Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari) ** Windows: Ctrl + F5 Force run the stuck column: ** Click the column header of your SmartLead column ** Hover over "Run column" in the dropdown ** Select "Force" to jump start the column Alternative fix for outbound actions: If the "write to table" function isn't working, try using the Force Run option in table settings *Clear browser cache: Clear your browser cache and refresh to resolve persistent error messages These steps help recover stuck cells from performance issues and should get your SmartLead integration working again.
Irina C.
·
·
I already did that -
Irina C.
·
·
It seems to be a generic problem not a table one - I am running on multiple clay instances the same thing
Veena P.
·
·
Same problem. It is annoying
Ludovic V.
·
·
Same problem, Clay is down
Indrek L.
·
·
Same
Nicole D.
·
·
Same
Oliver M.
·
·
Yeah its frustrating. Is there something that can be done with this for future because its not really cool where we cannot work for several hours in a day because of an issue
Cyril C.
·
·
Same issue on my end. Super slow/unresponsive
Ellis G.
·
·
Having the same issue
Munnawar H.
·
·
Hi there, We had an incident earlier today. The earlier latency issues affecting some Clay tables have now been resolved. Everything should be loading as expected again. I appreciate how frustrating this experience has been. Thanks so much for your patience while we worked through it! If you're still experiencing any issues, please let us know.

Platform Issues: Functions Not Responding for 2 Hours | Clay