Bug Report: Rows Autonomously Removing Themselves in Application

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This behavior might be related to two features in Clay: 1. Passthrough Tables - If you're using a table with webhooks as the source, it might have auto-delete enabled. This is an enterprise feature that automatically deletes rows after processing to help manage large volumes of data. 2. Auto-dedupe - Your table might have automatic deduplication enabled, which automatically removes duplicate records to keep your data clean.To check and fix this: 1. For Passthrough tables: • Check if your table uses webhooks as the source • Access the admin panel and check if auto-delete is enabled 2. For Auto-dedupe: • Click the Auto-dedupe icon at the bottom right of your table • Check if "Enable automatic deduplication" is toggled on • If enabled and not needed, toggle it offNote that passthrough features don't apply to CSV uploads or bulk imports. Sources: Configuring your table settings | Documentation | Clay University Passthrough features guide | Documentation | Clay University Auto-update and Auto-dedupe Table
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Hi Romain L.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: