Clay Icon

Hey missing records at people searches in Clay

Β·
Β·

Hey missing records at people searches in Clay

  • Avatar of Channeled
    Channeled
    APP
    Β·
    Β·

    Missing records in people searches can occur for various reasons. To resolve this issue and improve your search results, try the following: 1. Refine your search parameters: Adjust filters like job title, seniority, and location to broaden or narrow your search as needed. 2. Use company identifiers: When searching, use LinkedIn profile URLs or company domains for better accuracy. 3. Preview and iterate: Before importing, preview your results and refine your search criteria until you're satisfied. 4. Edit and expand your search: After importing, you can broaden your search by editing the source column in your People table. 5. Reduce keywords: If you're not getting enough results, try using fewer, more specific keywords. If you're still experiencing issues after trying these steps, you may want to request human assistance for further troubleshooting.

  • Avatar of Esteban L.
    Esteban L.
    Β·
    Β·

    support team please

  • Avatar of Esteban L.
    Esteban L.
    Β·
    Β·

    Talk to a human

  • Avatar of Stefano
    Stefano
    Β·
    Β·

    Hi Esteban, thank you for reaching out. Could you please clarify what the issue is? Happy to help, just want to make sure I understand the issue.

  • Avatar of Channeled
    Channeled
    APP
    Β·
    Β·

    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.