Clay Icon

Webflow and Clay Integration: Missing Collection Fields Issue

·
·

Webflow with Clay Integration Hi team, In the Clay platform image, only the "Is Draft" and "Is Archived" fields are visible. The remaining fields from the collection, as shown in the Webflow platform image, are not appearing as expected.

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    The issue you're experiencing with only "Is Draft" and "Is Archived" fields being visible in Clay for your Webflow integration is likely due to the fields not being published or used in Webflow. To resolve this: 1. Ensure you've published items in Webflow that use the missing fields. 2. Republish your Webflow site after adding values to these fields. 3. If the fields are new, they may not be exposed via Webflow's API until published. If the problem persists after trying these steps, you may need to request human assistance for further troubleshooting.

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    Hello Vishwa! Thanks for reaching out and being super patient with us. I can see the custom fields you are talking about in the Clay table.

    (214 kB)
    Image

    Curious to know- how did you go about solving the issue? If you have any other doubts do reach out!

  • Avatar of Vishwa C.
    Vishwa C.
    ·
    ·

    Thanks, now I am getting all the fields. Can you please explain me how did you resolve this issue?

  • Avatar of Owen C.
    Owen C.
    ·
    ·

    Hey there! Jumping in for Sayli here From what I understand, she was able to check this on her end and didn’t encounter any issues. In some cases, this kind of thing can happen when there are multiple "Sites" or "Collections," and only certain collections have custom variables linked to their template. That said, we’re happy to dig deeper, just let us know if there’s anything else we can help with! : )

  • Avatar of Vishwa C.
    Vishwa C.
    ·
    ·

    Owen C. Thanks for the update. Issue got resolved. Thank you

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    I'm glad everything worked out here. I'll close this ticket out for now, but feel free to reach out again in the future when you need help!

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.