GSheet Integration Issue: Automation Shows Success, No Data Populated

Hi there, GSheet integration isn't working for me. I have set up the automation in the table and the spreadsheet correctly. It isn't an API rate limit issue. Clay shows automation was successful - "Row added" - but the spreadsheet is not populated. Happy to share the spreadsheet privately. It has all the correct sharing permissions. Please advise 🙏

6 comments

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Based on your description, there could be a few key requirements to check: 1. Ensure your Google account has write access (not just read access) to the spreadsheet you're trying to update. 2. Verify that you've correctly: • Selected the right Google Sheets account in the integration setup • Pasted the correct Google Spreadsheet URL • Selected the proper Sheet ID • Mapped the columns correctly between Clay and your Google SheetIf you've confirmed all these settings and the issue persists, please request a human agent to help investigate your specific setup, as they'll need to look at your actual configuration to identify the problem. Source: Google Sheets integration overview | Documentation | Clay University
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Bo (.
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Fabrizio - Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1736801100&signature=0a5266fbe1e810d2929819fc5f5a6c90e4b57ee3675b42b4745099c57f40621d&req=dSEgF85%2FmohWX%2FMW1HO4zYTywS30BpYX2BKsam%2FhVPschA%3D%3D%0A
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Hi Fabrizio C.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thank you so much for sharing your feedback Fabrizio C.!
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Thank you so much for sharing your feedback Fabrizio C.!

GSheet Integration Issue: Automation Shows Success, No Data Populated | Clay