Troubleshooting ChatGPT API Issues After Payment

Imran Izham · 2025-02-18 16:18:00.168215+00

Guys why does api for chat gpt not work? I've already paid $50 days and today is the 7th day after that payment, I'm also on a plan

Troubleshooting ChatGPT API Issues After Payment | Clay

10 comments

· Sorted by Oldest

Channeled
APP
·
·
For ChatGPT to work in Clay, you need to ensure your OpenAI API plan meets the minimum requirements of 30,000 TPM (tokens per minute) for ChatGPT columns. You can verify your API usage tier by checking your limits at: OpenAI API Usage Limits. If you're on a free plan or tier 1, these won't meet the requirements for using ChatGPT in Clay. When using your own OpenAI API key, you won't consume Clay credits, but you'll need to ensure your OpenAI plan meets these minimum requirements.
Channeled
APP
·
·
Was that helpful?
Imran Izham
·
·
I've already paid but its still not upgradign me to tier 2
Channeled
APP
·
·
To upgrade to Tier 2, you'll need to take additional steps beyond just making a payment. Here's what you need to do: 1. First, verify your current tier status at OpenAI API Usage Limits. 2. You'll need to specifically reach out to OpenAI's support team to request the tier upgrade. Having funds in your account balance will help expedite the process, but the upgrade isn't automatic just from payment. You can contact OpenAI's support team through their support page to initiate the tier upgrade process.
Channeled
APP
·
·
Did that answer your question?
Stefano (Clay)
·
·
Hi Imran, thank you for reaching out. I suggest reaching out to OpenAI support regarding this issue. We do not have control over your CHatGPT subscription and just return the errors that their API gives us. I am sure the OpenAI support will be able to give you an explanation as to this issue!
Imran Izham
·
·
Okay thank you, reaching out to them right now
Stefano (Clay)
·
·
Happy to help :)
Imran Izham
·
·
It’s working now! Thank you
Channeled
APP
·
·
Hi Imran Izham! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Channeled
APP
·
·
For ChatGPT to work in Clay, you need to ensure your OpenAI API plan meets the minimum requirements of 30,000 TPM (tokens per minute) for ChatGPT columns. You can verify your API usage tier by checking your limits at: OpenAI API Usage Limits. If you're on a free plan or tier 1, these won't meet the requirements for using ChatGPT in Clay. When using your own OpenAI API key, you won't consume Clay credits, but you'll need to ensure your OpenAI plan meets these minimum requirements.
Channeled
APP
·
·
Was that helpful?
Imran Izham
·
·
I've already paid but its still not upgradign me to tier 2
Channeled
APP
·
·
To upgrade to Tier 2, you'll need to take additional steps beyond just making a payment. Here's what you need to do: 1. First, verify your current tier status at OpenAI API Usage Limits. 2. You'll need to specifically reach out to OpenAI's support team to request the tier upgrade. Having funds in your account balance will help expedite the process, but the upgrade isn't automatic just from payment. You can contact OpenAI's support team through their support page to initiate the tier upgrade process.
Channeled
APP
·
·
Did that answer your question?
Stefano (Clay)
·
·
Hi Imran, thank you for reaching out. I suggest reaching out to OpenAI support regarding this issue. We do not have control over your CHatGPT subscription and just return the errors that their API gives us. I am sure the OpenAI support will be able to give you an explanation as to this issue!
Imran Izham
·
·
Okay thank you, reaching out to them right now
Stefano (Clay)
·
·
Happy to help :)
Imran Izham
·
·
It’s working now! Thank you
Channeled
APP
·
·
Hi Imran Izham! This thread was recently closed by our Support team. If you have a moment, please share your feedback: