Issue with Finding People at Companies in List Building Tool

This one has happened to me several times before - I click "Find More People at companies" to build a list and this shows up. Last time it happened I logged back in the next day and it worked fine

7 comments

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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Daniela D.
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Hey Alexander! Thanks for reaching out. Sorry about this. I ran some tests to check for this behaviour but couldn't reproduce this. Do you have a table that's currently showing that blank tab? Happy to troubleshoot further. It may be a latency issue with that section loading or there not being a source to pull from. For example, in the screenshot you shared, the table doesn't appear to have a find people source saved.
AJ C.
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It doesn't have a source to pull from, that's correct, I just created a blank template
AJ C.
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How do I add a find people source then?
Daniela D.
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Hey Alexander! Thanks for the reply. You can do this by creating a find people search and selecting that table to import the results into. I recommend turning auto-update off before importing results into the table (see screenshot below) to prevent integrations/enrichments from running. Let me know if you have any questions. https://downloads.intercomcdn.com/i/o/1194508443/813dd0f73c4a0272b58cc516/CleanShot+2024-09-26+at+17_10_21%402x.png?expires=1727369100&signature=ce5b72397e1133de47b056d75de2bbb3634006e1121fc033efafd7bded1ff7c6&req=dSEuEsx%2BlYVbWvMW1HO4zQG3g2F9yvJeDBnMqiNDYSumByK0uQ3v%2F9SRNF%2F5%0A%2FBBK%0A https://downloads.intercomcdn.com/i/o/1194506662/d3636f6b8548a9bd5769eefb/CleanShot+2024-09-26+at+17_08_55%402x.png?expires=1727369100&signature=1377d096c826b8d09da1e2b25cbec1064c6341095b095d766c9900fd3ef68de0&req=dSEuEsx%2Bm4dZW%2FMW1HO4zSAolo7HtTY3Zpbz5g8tUhVTqL3Rjwks%2BWiBjyw5%0ASipK%0A
AJ C.
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thank you!
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