To downgrade your plan, follow these specific steps:
1. Click your profile picture in the top-right corner
2. Select Settings
3. Go to Plans & billing
4. Click Change plan
5. Select your desired plan and click Downgrade Plan
If you're still unable to click the downgrade button after following these steps, you may want to try:
** Refreshing your browser page
** Using a different browser
* Clearing your browser cache
If the issue persists after trying these troubleshooting steps, please ask for a human agent to assist you further.