Clay Icon
  • Avatar of Channeled
    Channeled
    APP
    Ā·
    Ā·

    To help troubleshoot your company search errors, here are the key steps to follow when creating tables:1. Start with defining clear search parameters: ā€¢ Set specific filters for company type, industry, location, and size ā€¢ Choose your starting method (Company Lookalikes or Description) ā€¢ Set an overall record limit 2. Before importing: ā€¢ Use the Preview Company button to review results ā€¢ Refine your criteria if needed ā€¢ Make sure your results are relevant before proceedingIf you're still getting errors, check if it's related to API credentials - you can verify your Clay API key under Settings > Connections > search for Clay.For the best results, start with a focused search and iterate until you get the right companies before importing to your table. Sources: Find Companies [Clay 101] - Clay University Find Company Overview - Clay University

  • Avatar of Channeled
    Channeled
    APP
    Ā·
    Ā·

    Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!

  • Avatar of Tanvi R.
    Tanvi R.
    Ā·
    Ā·

    Hi Augustin, thanks for reaching out! Happy to take a look here for you

  • Avatar of Augustin R.
    Augustin R.
    Ā·
    Ā·

    Yes please!

  • Avatar of Tanvi R.
    Tanvi R.
    Ā·
    Ā·

    Hey Augustin, I'm not sure why 5,000+ results is hyperlinked but you don't need it! Simply click here on import to a new table to pull your find company results. Could you try that and let me know if this works for you? https://downloads.intercomcdn.com/i/o/w28k1kwz/1279915081/b03906da0d35ae130b00c4f80cc1/CleanShot+2024-12-06+at+23_35_40%402x.png?expires=1733509800&signature=d43c536e37146d58a85c9167bba530fb480377bb9c66e9a113e8481c98a678b3&req=dSIgH8B%2FmIFXWPMW1HO4zVSAcSwz5iRh6EkW8XEp1Y6YaPtx69teqSQbFYk%2B%0Atucl%0A

  • Avatar of Augustin R.
    Augustin R.
    Ā·
    Ā·

    I feel like when I hover on 5000+ it sends the error. It's hyperlinked to show the correct number no?

  • Avatar of Tanvi R.
    Tanvi R.
    Ā·
    Ā·

    It's actually not Augustin! The hover opens a caution message in the black box above it saying this is not the exact number of results that are pulled. You can only see the final number of results once you select import to new table

  • Avatar of Channeled
    Channeled
    APP
    Ā·
    Ā·

    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

  • Avatar of Channeled
    Channeled
    APP
    Ā·
    Ā·

    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
    Ā·
    Ā·

    Hi Augustin R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: