Request for Clear and Direct Communication in Work Updates | Clay

Request for Clear and Direct Communication in Work Updates

PLEASE, don't do this. I am trying to get real work done and this actually makes information harder to understand. Go back to informing me the TRUTH (queued, etc) Don't be cute, please?

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9 comments

Jordan C.
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HUMAN
Jordan C.
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HUMAN
Daniela D.
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Hey Jordan! Thanks for the message. Happy to help✨. We've shared your feedback with the product team. For context, this is meant to simply indicate a loading state for cells that are still processing.
Leonardo S.
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Totally agree with this. This is more of a nice to have. Would love to see the Clay team work on actual issues to core functions and enrichment columns instead
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Daniela D.
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Hey Leonardo! Thanks for the reply. Could you share any issues you've encountered with core functions & enrichment columns? For context, the team has also been working on improving performance. Happy to surface any issues you're seeing.
Sergio P.
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Fully agree. That update feels unnecessary. Focus on fixing real issues like columns taking ages to run or formulas and Claygent not giving us the right output. Thanks!
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Bo (.
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Hey — could you share a bit more detail on the Claygent/formula output issues? I want to make sure we understand clearly and that the team has full visibility on what’s happening.
Jordan C.
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Bo (. it’s not the output, it’s the cute little messages that say “thinking” “sculpting” etc. Just revert back to the informative messages that are like queued, error, success… because these messages convey information. The ones above are just like random words that just mean “queued”
Bo (.
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Hey Jordan — yep, totally hear you. I was replying to the others just to make sure we covered everything, but your feedback about the “thinking” and “sculpting” messages has already been shared with the team. They know you’d prefer the more informative status messages like “queued” or “error.”