Help Needed: Error After Clicking Group Button in Workspace 279100 | Clay

Help Needed: Error After Clicking Group Button in Workspace 279100

I accidentally clicked the Group button on something that was already a group, and now my table is just showing this error. Please help me fix, as there was a ton of important formulas built into that. Workspace ID is 279100:

12 comments

Sagar T.
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Yes please! Don’t know why everything disappeared it won’t come back even after I stop updates and log out and back in
Sagar T.
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Any update?
Stefano
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Hi Sagar, thank you for reaching out. . Sagar - Do you mind sending the link (url) to the table so we can take a look?
(52 kB)
Sagar T.
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https://app.clay.com/workspaces/279100/workbooks/wb_PQxv454xWT9E/tables/t_R9XF8FnFeYRG/views/gv_DxAE4oiqw4c2
Sagar T.
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Hi there! Any chance we can hop on a call to fix this? I need to upload a lead list from this table today. Thank you 🙂
Stefano
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Hi, unfortunately we do not offer calls on demand but will make sure to have a look at this now.
Stefano
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Hi Sagar, could you please give me the steps to reproduce this issue? I believe this might be a bug on our system, and want to try and reproduce it on my end.
Sagar T.
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I pressed the group button on a group that I already bundled
Sagar T.
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aka right click on the column title and clicked group
Stefano
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Sagar - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
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Stefano
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I’ve heard back from our engineering team and can confirm that we’re adding this issue to our backlog. For greater context, our product team prioritizes bugs based on the severity of the issue and how widespread of an experience it is with customers. To set expectations, items like this may not be addressed for some time. The timeline is based on the team's current existing set of work and upcoming feature releases, all subject to change. So what happens now? Now that your issue has been logged, I will tentatively mark this as closed. Please note that I will reach out to you as soon as I receive any new information about this bug. If you don’t hear from me, then the engineering team is still working on it. As soon as there's an update, this conversation will automatically re-open on my end and I will follow up with you. Do you have any further questions before I step away from this conversation until I have an update for you?
Channeled
APP
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