Clay Icon

Issues with Clay: Rows Disappearing During Slow Internet Speeds

Β·
Β·

I have applied filters, deleted 223/5000 rows, and ALL rows have dissapeared, it happened 2 times now.... Is it internet speed issue? I found that Clay works extremely bad when there are even little signal disturbances.

  • Avatar of Bo (.
    Bo (.
    Β·
    Β·

    Hi Dmitry Thanks for sharing the details! When deleting rows, are you using the β€œSelect All” option at the top of the table? If so, this selects all rows across the entire dataset, not just the filtered view. To delete rows within a specific view, click on the top row of your selection, then hold Shift and click the bottom row to highlight only those rows. Regarding your connection, Clay does require a stable signal to process large amounts of data smoothly. Low connectivity can cause performance issues. Ensuring a stronger connection should help. Let me know if you need more tips or further assistance! 😊

  • Avatar of Channeled
    Channeled
    APP
    Β·
    Β·

    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
    Β·
    Β·

    Hi Dmitry! This thread was recently closed by our Support team. If you have a moment, please share your feedback: