Job Title Filter Malfunctioning in People Search Feature

Jakob Greenfeld · 2025-01-17 13:48:48.979988+00

:rotating_light: The job title filter is completely broken in the people search feature. Results always include people with completely irrelevant titles.

Job Title Filter Malfunctioning in People Search Feature | Clay

6 comments

· Sorted by Oldest

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By default, our Find People search uses smart matching that automatically includes similar job titles (e.g., "software engineer" will match with "SWE" and "software developer").If you're seeing irrelevant results, there are two ways to make your search more precise: 1. Enable the "Exact Keyword Match" option - this will only return results that exactly match your specified job title. 2. Use the exclusion filters to remove unwanted variations. For example, if you search for "Sales" but want to exclude operations roles, you can add "Ops" and "Operations" to the exclusion list.Keep in mind that without exact matching enabled, you'll need to be specific with your title variations since the search treats titles like "Revenue Operations", "RevOps", and "Rev Operations" as completely different titles. Sources: Find AI, Improved People Search, JSON Inputs, Weighted Round Robin, New Integrations, and more! Find People [Clay 101] - Clay University Find People overview | Documentation | Clay University
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Jakob Greenfeld
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That "smart matching" is obviously broken. E.g. "Medical Director" is in no way related to the titles entered.
owen (Clay)
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Hey Jakob, thanks for reaching out and sorry to hear this wasn't working as anticipated. Do you mind sharing the URL to this people search? Would love to take a closer look. Our search by default will return related titles and in this case these titles may have been a bit of a stretch. Going to note this to our engineers who can take a look and see what happened. Related titles will appears unless the "Exact Keyword" match has been toggled on. As a workaround try toggling this on the meantime and seeing how the search behavior changes. :) https://downloads.intercomcdn.com/i/o/w28k1kwz/1340205219/42d4c79f607570aeccd5f6545418/CleanShot+2025-01-17+at+10_58_53%402x.png?expires=1737131400&signature=c83eab28ec8fcbca637c83e2bff4b4bc5ed236600ac077d269f054901cb28b98&req=dSMjFst%2BmINeUPMW1HO4zanmTkyVyzYouxh4P360de32dlBbWgYG4Qtdi8rH%0AYFiO%0A
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Hi Jakob Greenfeld! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thank you so much for sharing your feedback Jakob Greenfeld!

Channeled
APP
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By default, our Find People search uses smart matching that automatically includes similar job titles (e.g., "software engineer" will match with "SWE" and "software developer").If you're seeing irrelevant results, there are two ways to make your search more precise: 1. Enable the "Exact Keyword Match" option - this will only return results that exactly match your specified job title. 2. Use the exclusion filters to remove unwanted variations. For example, if you search for "Sales" but want to exclude operations roles, you can add "Ops" and "Operations" to the exclusion list.Keep in mind that without exact matching enabled, you'll need to be specific with your title variations since the search treats titles like "Revenue Operations", "RevOps", and "Rev Operations" as completely different titles. Sources: Find AI, Improved People Search, JSON Inputs, Weighted Round Robin, New Integrations, and more! Find People [Clay 101] - Clay University Find People overview | Documentation | Clay University
Channeled
APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Jakob Greenfeld
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·
That "smart matching" is obviously broken. E.g. "Medical Director" is in no way related to the titles entered.
owen (Clay)
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Hey Jakob, thanks for reaching out and sorry to hear this wasn't working as anticipated. Do you mind sharing the URL to this people search? Would love to take a closer look. Our search by default will return related titles and in this case these titles may have been a bit of a stretch. Going to note this to our engineers who can take a look and see what happened. Related titles will appears unless the "Exact Keyword" match has been toggled on. As a workaround try toggling this on the meantime and seeing how the search behavior changes. :) https://downloads.intercomcdn.com/i/o/w28k1kwz/1340205219/42d4c79f607570aeccd5f6545418/CleanShot+2025-01-17+at+10_58_53%402x.png?expires=1737131400&signature=c83eab28ec8fcbca637c83e2bff4b4bc5ed236600ac077d269f054901cb28b98&req=dSMjFst%2BmINeUPMW1HO4zanmTkyVyzYouxh4P360de32dlBbWgYG4Qtdi8rH%0AYFiO%0A
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Hi Jakob Greenfeld! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thank you so much for sharing your feedback Jakob Greenfeld!