Submitting a Bug Report: Find People Workflow Loading Issue | Clay

Submitting a Bug Report: Find People Workflow Loading Issue

I'm running a "find people" based on companies workflow. However it is only loading the 50 person preview into the new table, not the other contacts. It is basically stopping at the preview issues. This is the same bug as the person above ☝️ is having https://clayrunhq.slack.com/archives/C02F37UK3CH/p1741730832307599

8 comments

Jared N.
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Here's a link to my table: https://app.clay.com/workspaces/341873/workbooks/wb_GsrYWnbZsHi2/tables/t_PNK4W992aNCe/views/gv_5CMBsDuZMwki
Jared N.
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Another table as well: https://app.clay.com/workspaces/341873/workbooks/wb_GsrYWnbZsHi2/tables/t_Hp7TsvRDwCBA/views/gv_tWPAgZnNUTq8
Channeled
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The issue you're experiencing with your "find people" workflow is likely due to a limit being applied to your search filter. This can happen when restrictions are set, such as limiting the number of people per company. To resolve this: 1. Check your search filter settings in the Find People tool. 2. Review and adjust any applied restrictions, especially the "Limit Results" section. 3. Pay attention to the overall record limit and per-company limit you've set. 4. After adjusting these settings, run the search again by clicking "Preview People" to see the updated results. 5. If the preview looks correct, proceed with importing the results into your table. If you're still experiencing issues after trying these steps, you may need to request human assistance for further troubleshooting.
Source: Find People overview | Documentation | Clay University
Jared N.
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No, this is wrong. The preview clearly shows that 500+ folks should have been added. I tried it twice. The filters for geo might be broken, but didn't try running it without it. Table links are above.
Jared N.
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Weird. After 10 or so minutes... ONE of the TWO tables updated with all the contacts. Something weird going on.
LuisArturo
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Hey there Jared thanks for reaching out sorry for the delay here, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Tomi F.
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Good news! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
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