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Claygent Issues: Bugs and Extended Queuing Problems Highlighted

Fabian (Automindz Solutions)

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Claygent has been really buggy today, random errors without context and now i ran it for 3.5k rows and its queued for all of them since 10 mins, even after refreshing. https://app.clay.com/workspaces/218129/tables/t_2BcNq5gqgNvx/views/gv_5wsFFz5oR8D7

Claygent Issues: Bugs and Extended Queuing Problems Highlighted | Clay

9 comments

· Sorted by Oldest

Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Bo (Clay)
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Hey, thanks for reaching out! 😊 We were aware of an elevated number of errors, but those have since been fixed. Let me know if you’re still experiencing any issues! 👍
Aly Hathcock
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Bo (Clay) Still experiencing errors & Claygent basically refuses to run.
Tanvi (Clay)
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Hi Fabian, thanks for reaching out! The error you’re seeing is due to an issue with our Claygent Neon model, which was running that column. If you switch the model to GPT 4o-mini or any other model, the column will run as expected. Please try it out, and let us know if you encounter any further issues. Thank you!
Tanvi (Clay)
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Aly, let us know if changing the model solves your issue as well.
Fabian (Automindz Solutions)
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I was running all my columns with 4o-mini but will check later today if the problem is fixed
Channeled
APP
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Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Fabian (Automindz Solutions)! This thread was recently closed by our Support team. If you have a moment, please share your feedback: