Persistent Rate Limit Error on Anthropic Integration for New Columns | Clay

Persistent Rate Limit Error on Anthropic Integration for New Columns

Hi team, I have a bug where I’m getting a persistent rate limit error on the Anthropic integration, but only for newly created columns. Old columns run totally fine unless I edit them. I can also see that in the Anthropic portal, when I make a request from a new column (the one with the error), there is no log of the attempt, whereas if I run an existing column with the integration, it runs with no issue and I see the log in Anthropic. I’d really appreciate some help here, as I have around 5 flows, all with 1000+ items that need to run, but this is stopping me.

3 comments

Channeled
APP
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The persistent rate limit error you're experiencing with newly created columns using the Anthropic integration is likely due to API tier limits. This issue can occur when you're on a lower tier of Anthropic's API. To resolve this: 1. Process data in smaller batches (around 50 rows at a time) for new columns. 2. Check and manage your Anthropic API limits at https://console.anthropic.com/settings/limits. 3. Review the rate limits documentation at https://docs.anthropic.com/en/api/rate-limits for more details. If the issue persists, you may need to delete completed enrichment columns after retrieving the data to create new ones, though this can be cumbersome for complex setups. If you need further assistance, please request human support by clicking on "Talk to a person" in this chat.
Devon P.
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For more contect: I’m on tier 3 now. When this first happened, it was legitimately an Anthropic side issue; then I added more credit and increased our rate limit. Now the old columns work with no problem, still running at a large scale. But whenever I edit or add another column, it doesn’t work. Surely, if it was an Anthropic issue, then the old columns would also not run. I even tried to create a new Anthropic account and API key, and that has the same issue when creating new columns. An important note is that when I create the column, I get the error instantly before even attempting to run
Channeled
APP
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