Troubleshooting Runtime Error in Text Similarity Calculation

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I am getting a runtime error when using the "calculate similarity of text" feature - what can be the cause of this?

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APP
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Runtime errors when using the "Calculate Similarity of Text" feature can occur for a few reasons: 1. Input format: Ensure both text inputs are provided and in the correct format. 2. Text length: Very long or empty text inputs might cause issues. 3. Browser-related problems: Sometimes, refreshing your browser (Cmd/Ctrl + Shift + R) can resolve "Error evaluating formula" issues in output columns. If you're still experiencing problems, try clearing your browser cache or using a different browser. If the issue persists, you may need to request human assistance for further troubleshooting.
Source: Calculate Similarity of Text with Clay
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Channeled
APP
·
·
Runtime errors when using the "Calculate Similarity of Text" feature can occur for a few reasons: 1. Input format: Ensure both text inputs are provided and in the correct format. 2. Text length: Very long or empty text inputs might cause issues. 3. Browser-related problems: Sometimes, refreshing your browser (Cmd/Ctrl + Shift + R) can resolve "Error evaluating formula" issues in output columns. If you're still experiencing problems, try clearing your browser cache or using a different browser. If the issue persists, you may need to request human assistance for further troubleshooting.
Source: Calculate Similarity of Text with Clay
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.