Issues Connecting Apollo and LinkedIn Integrations in Trial Account

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Hi Team, I'm trying to connect new integrations into my trial account like Apollo and Linkedin. However when I click onto "Sign in with Apollo" nothing happens. Same thing when I try connect LinkedIn.

6 comments

Channeled
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This sounds like a browser caching issue. Try performing a hard refresh in your browser: ** On Mac: Press Cmd + Shift + R (Chrome/Firefox) or Cmd + Option + R (Safari) ** On PC: Press Ctrl + F5 (Chrome, Firefox, Edge) If that doesn't work, you can try connecting your accounts through an alternative path: 1. Go to Settings > Connections > Add Connection 2. Select the account you want to connect (Apollo or LinkedIn) 3. Sign in to the account 4. Select "Set as default" if you want to auto-select this account for future use If you're still experiencing issues after trying these steps, please request human assistance by clicking on "Talk to a person."
Source: Connect an Account
Bo (.
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Hey — sorry about that. I just tested on your account and everything seems to load normally on our end. Could you record a quick video showing what happens when you try to connect Apollo or LinkedIn? That’ll help us troubleshoot more accurately.
Hassan S.
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Thanks Bo (., When I click onto the "Sign in with Apollo.io" nothing happens as can be seen
Bo (.
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Hey, Can you try opening it in a different browser and see if the issue still happens? That’ll help us narrow down what’s going on. Let me know how it goes.
Hassan S.
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I tried that with no result. I did however log into a different laptop and I was able to connect Apollo. So maybe its on my end
Bo (.
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Hey, Sounds like it could be something local—maybe a plugin conflicting or a Chrome update. Let me know if turning plugins or updating your browser works!
Let me know if you have more questions.