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  • Avatar of Channeled
    Channeled
    APP
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    This issue typically occurs due to how the merge formula is set up. The problem happens when the formula assumes there will be a response for every row, which isn't always the case. To fix this, you need to add logic to your formula that checks if the data exists before trying to use it. For example, include a condition like "if {{response}} exists..." in your formula. This way, the merge will only attempt to process the data when it's actually present.

  • Avatar of Channeled
    Channeled
    APP
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    Is that what you were looking for?

  • Avatar of Channeled
    Channeled
    APP
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    Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.

  • Avatar of Bo (.
    Bo (.
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    Hey Bjion I noticed you reopened this ticket. Is there anything we can do for you?

    Feel free to keep this conversation going or create a new ticket.