Issue with Workbook Table Tabs Registering Left Clicks as Right Clicks | Clay

Issue with Workbook Table Tabs Registering Left Clicks as Right Clicks

I'm not able to navigate via workbook table tabs - It's always registering left clicks as right clicks. no other part of clay is or any other platform I'm using. it's happening on all tables in the workspace. https://www.loom.com/share/71e605cd17b74770b0cf75681fc45f15?sid=65f9185d-9b6c-4a70-b0ae-233ec18f7bed

13 comments

Channeled
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It seems you're experiencing an unusual issue with your workbook table tabs. This could be related to a performance or browser issue. To troubleshoot, try performing a hard refresh of your browser: ** For Mac: Press Command (⌘) + Shift + R (Chrome/Firefox) or Option (⌥) + Command (⌘) + R (Safari) ** For Windows: Press Ctrl + F5 or Ctrl + Shift + R This should clear your browser cache and may resolve the click registration problem. If the issue persists after trying this, it might be a more complex problem requiring further investigation. If you need additional assistance, please request human support by clicking on "Talk to a person" in this chat.
Channeled
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Joe R.
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Have the same experience but not as severe. The right click popup goes away after 2-3 clicks
Channeled
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The issue you're experiencing with left clicks registering as right clicks on workbook table tabs might be related to performance considerations in Clay. This can happen when there are large tables within the workbook or multiple actions running simultaneously, causing latency issues. To troubleshoot this problem, try performing a hard refresh of your browser: ** For Mac: Command (⌘) + Shift + R (Chrome/Firefox) or Option (⌥) + Command (⌘) + E (Safari) ** For Windows: Ctrl + F5 or Ctrl + Shift + R If the issue persists after trying this, it might be a more complex problem requiring further investigation. In that case, please request human assistance by clicking on "Talk to a person" in this chat for more specialized support.
Dan W.
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I am having the same issue and nothing here has fixed it - making Clay difficult to navigate
Bo (.
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We rolled out a fix for this last Wednesday — are you still seeing the issue? If so, could you send over the table URL? I’ll pass it along to the team so they can take a closer look.
Dan W.
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Bo (. - this one https://app.clay.com/workspaces/480827/workbooks/wb_TEAMkF6AMFor/tables/t_Wc9RFMVCKUCG/views/gv_8wgwq48DFwhB It only happens on one device - my ROG ALLY with Windows 11.
LuisArturo
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Hey there thanks for reaching out, sorry for the delay here. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
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LuisArturo
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Hey there quick question which browser are you using with Clay?
Dan W.
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Chrome
LuisArturo
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Thank you, checking back in with the team
Dan W.
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https://www.loom.com/share/76d89ce6bf3d4279903d39fc24f44921?sid=2e043189-00d7-4f29-83b1-71df4abc9038
Bo (.
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I’ve heard back from our engineering team and can confirm that we’re adding this issue to our backlog. For greater context, our product team prioritizes bugs based on the severity of the issue and how widespread of an experience it is with customers. To set expectations, items like this may not be addressed for some time. The timeline is based on the team's current existing set of work and upcoming feature releases, all subject to change. So what happens now? Now that your issue has been logged, I will tentatively mark this as closed. Please note that I will reach out to you as soon as I receive any new information about this bug. If you don’t hear from me, then the engineering team is still working on it. As soon as there's an update, this conversation will automatically re-open on my end and I will follow up with you. Do you have any further questions before I step away from this conversation until I have an update for you?
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