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Concerns Over Clay's Recent Performance and Troubleshooting Needs

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Clay's general performance has been not good over the last few weeks, and it's getting worse. https://cln.sh/tQ2gvLkg <-- just kind here for like over a minute. Shridhar has experienced the same with Claygent. Not sure what you need from us to troubleshoot.

  • Avatar of Jordan C.
    Jordan C.
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    https://cln.sh/cXj7LwQw <-- see how saving just takes a lot of time.

  • Avatar of Daniel K.
    Daniel K.
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    Hey there! Truly sorry for the performance issues you're experiencing. We've escalated this to the engineering team to investigate and will get back with an update. Apologies for the inconvenience.

  • Avatar of Jordan C.
    Jordan C.
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    Thanks Daniel, it's across the whole app... https://cln.sh/Pp8cCYKS

  • Avatar of Daniel K.
    Daniel K.
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    Hey Jordan, thanks, we are on it! So sorry about this!

  • Avatar of Tanvi R.
    Tanvi R.
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    Hi jordan, we've heard back from the engineering team that the performance issues have been mitigated. We are still monitoring this situation closely. Could you please try taking your actions again and let us know if the issue has been resolved on your end?

  • Avatar of Channeled
    Channeled
    APP
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    Hi Jordan C.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: