Issue with Partner Link Not Showing During Service Signup

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I used a partner link when signing up for the service but the partner said it didn’t show on their end, I also included it in the ‘how did you find us’ section so wondering if that can still be credited

3 comments

Channeled
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Bo (.
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Hey Abolade, thanks for reaching out! I noticed that you’ve had an account with us for about 6 months, and I also see multiple other accounts under your name. Could it be that you used the partner link on a different account? Just a heads-up, referrals are only credited on new accounts, so that might be the issue here. I also see that the account “abolade@crmgrowth.co.uk” is currently a free account, and it looks like there were some attempts to make payments, but they didn’t go through. If you need help sorting this out or have any other questions, feel free to let me know! 😊
Channeled
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