Unexpected AI Enrichment Triggered in Custom Waterfall: Possible Reasons

I noticed that when I ran a Custom Waterfall it randomly triggered another AI enrichment field even though that field has auto-update disabled and has no references to the data from the custom waterfall. why would that be?

5 comments

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Custom Waterfalls in Clay are designed to run multiple actions sequentially, but they shouldn't trigger other AI enrichment fields that have auto-update disabled and no direct references to the waterfall data. This unexpected behavior you're experiencing isn't typical and may indicate an issue with your table configuration or a potential bug in the system. To help troubleshoot this issue, we'd need more information about your specific setup. Could you provide details about the Custom Waterfall you ran and the AI enrichment field that was unexpectedly triggered? This information will help us better understand and address the problem.
Sources: Building a waterfall | Documentation | Clay University Building a data waterfall | Documentation | Clay University AI Formulas + Conditional Runs [CRM Enrichment] - Clay University
Andres R.
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There's not much to add. Waterfall is finding email address. AI search field is looking up domains. Neither is connected. Neither is set to auto update.
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Based on the information provided, it's unusual for a Custom Waterfall finding email addresses to trigger an unrelated AI search field looking up domains, especially when neither is connected or set to auto-update. This behavior isn't typical and might indicate an unexpected interaction in your table configuration. Custom Waterfalls are designed to run multiple actions sequentially for finding and validating emails. They shouldn't affect unrelated fields, particularly those with auto-update disabled. To troubleshoot this issue, we'd need more details about your specific setup. If you need further assistance, please request human support by clicking on "Talk to a person". A team member can then investigate your table configuration to identify any potential issues or unexpected interactions between your Custom Waterfall and AI search field.
Source: Enrich People (Waterfalls) [Automated Inbound] - Clay University
Bo (.
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Andres - Do you mind sending the link (url) to the table so we can take a look?
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