Issue with Previewing Total Matching Results in Import Process | Clay

Issue with Previewing Total Matching Results in Import Process

Hi, I am also having the issue that Leo P. mentioned above. I know the thread was marked as resolved as he had two threads, but having checked both threads I can't see a resolution. The preview used to give you the total number of matching results (i.e. previewing 50 companies out of 1543 matching results). This was important so you knew how many companies or contacts you were importing.

12 comments

Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Leo P.
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Yes exactly David J. - the team got in touch with me and I believe they’re getting it fixed
David J.
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Thank you for letting me know Leo P.! Much appreciated.
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Leo P.
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Feel free to reach out tomorrow. I know how important this might be for you
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Leo P.
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David J. update: yes it was a bug
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David J.
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thanks Leo P.!
Arturo O.
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Hey David, thanks for the message! Appreciate you jumping in there with the insights, Leo! I've also attached the ticket to this conversation so we can track updates and update you here as soon as we know more. Appreciate your patience!
David J.
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Thank you Arturo O.. Much appreciated.
Bo (.
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Hello there! Happy to report that we heard back from the team and this issue should be fixed. Thank you for your patience, feel free to try again and let us know if the problem has been resolved on your end.
Channeled
APP
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Hi David J.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
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Thank you so much for sharing your feedback David J.!
Channeled
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Thank you so much for sharing your feedback Leo P.!