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Hey team. Zenrows: “socket hang up” can you help troubleshoot?

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Hey team. Zenrows: “socket hang up” can you help troubleshoot?

  • Avatar of Channeled
    Channeled
    APP
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    I'm sorry to hear you're experiencing a "socket hang up" error with ZenRows. This could be due to various reasons. To troubleshoot: 1. Check your internet connection stability. 2. Ensure you're using the latest version of the ZenRows integration. 3. Try adjusting the scraping parameters: • Enable "Render Javascript" if the target site uses dynamic content. • Use "Premium Proxy" to bypass potential IP blocks. • Enable "Anti-Bot" for sites with strong protections. If the issue persists, please provide more details about your scraping setup and the specific URL you're trying to access. For further assistance, you can request to talk to a person in this chat.

  • Avatar of Andreas W.
    Andreas W.
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    tried all combos

  • Avatar of Andreas W.
    Andreas W.
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  • Avatar of Bo (.
    Bo (.
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    Hi Andreas,

    I just checked all of the rows and they all seem to have different errors now. Typically that would be because of the website causing some issues. Changing parameters like adding a proxy and it's location, adding the anti-bot, or enabling JavaScript would help fix this. Seems like you've already managed to do so, so well done.

    Let me know if you need anything else!

  • Avatar of Andreas W.
    Andreas W.
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    It was odd since it was not consistent in the same cell. With the same settings it later worked. I hadn’t come across this but I also don’t use it a ton via integration. Thx for looking into this Bo

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    Channeled
    APP
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