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OpenAI Tier Requirements for Running Claygent Model

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Whats the min tier that I need on Open AI to run the Claygent? I should have enough Tier and it’s giving me an error that I can’t run the model?

  • Avatar of Tomas R.
    Tomas R.
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    (I’ve recently upgraded the Tier and re-tested the connection)

  • Avatar of Channeled
    Channeled
    APP
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    👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

  • Avatar of Tomas R.
    Tomas R.
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    Check this table

  • Avatar of Arturo O.
    Arturo O.
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    Hey Tomas, thanks for the message and inquiry! Happy to help. Based on the message, it's saying it will run but at a slightly slower rate (if queued up for hundreds or thousands of rows at the same time), as the tier increases it will reflect mainly reflect on the speed but will run regardless. Let me know if you run into any issues though!

  • Avatar of Tomas R.
    Tomas R.
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    it’s not letting me run

  • Avatar of Tomas R.
    Tomas R.
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    any of the rows

  • Avatar of Tomas R.
    Tomas R.
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    in theory it should run slower, but it’s not even letting me run any row

  • Avatar of Tomas R.
    Tomas R.
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    we have tier 3 now and not even

  • Avatar of Arturo O.
    Arturo O.
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    Ah, I see now. Thanks for checking about that, I noticed there was an alert icon when it still detected the API key did not have the requirements. Now that it meets the criteria, I just saved the columns again, didn't change anything only saved to remove that error. You should be able to run it now but let me know!

  • Avatar of Tomas R.
    Tomas R.
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    and if it runs slower, will Clay queue up the runs until they all run, or does it fail and no re-run?

  • Avatar of Tomas R.
    Tomas R.
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    Thanks for the help Arturo!

  • Avatar of Arturo O.
    Arturo O.
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    Great question! So it should be handled as you state it, our team implemented backend logic to help with processing where it will retry if it stalls after some time, or time out if it's too long (very uncommon). Let me know if you have additional questions!

  • Avatar of Channeled
    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Tomas R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: