Issue with Jobs Stuck in Queued Status Again

Dennis H. · 2025-07-29 06:33:33.212097+00

This issue is happening again. However, instead of "Awaiting Callback", it's just saying "Queued", and none of the rows (only 20) are running

Issue with Jobs Stuck in Queued Status Again | Clay

5 comments

· Sorted by Oldest

Clay
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When rows are stuck on "Queued" and not running, try these solutions: Quick fix: Click the column header and select Force Rerun Column to reset it. Alternative method: ** Click the column header ** Hover over "Run column" ** Select Force to jump start the column run If still stuck: Try a hard refresh: ** Windows: Ctrl + Shift + R * Mac: Cmd + Shift + R No additional charges apply when force-running rows that are stuck.
Will S.
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same. enrichments aren't running: https://app.clay.com/workspaces/47944/workbooks/wb_0szu8p5euSfxECSb3pj/tables/t_9e9okn2M3Bwj/views/gv_k6yt4HNpZjZS
Clay
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Since the enrichments are still stuck on "Queued," try these additional steps: Force Rerun Column: ** Click the column header of the stuck column ** Select "Force Rerun Column" to reset it Hard Refresh: ** Windows: Ctrl + Shift + R ** Mac: Cmd + Shift + R Alternative Force Method: * Click column header → hover over "Run column" → select "Force" to jump start the run No additional charges apply when force-running stuck rows.
Dennis H.
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I'm glad it's not just me then... Here is the workbook I'm having trouble with https://app.clay.com/workspaces/76301/workbooks/wb_0sw68kzWjuE37aFenS3/tables/t_0sw68l5KK7Q2SCVX4tV/views/gv_0sw68l5jyuBKKKCn5cx
Clay
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Since you're still experiencing the "Queued" issue, try these additional troubleshooting steps: Force Rerun the Column: ** Click the column header of the stuck column ** Select "Force Rerun Column" to reset it Alternative Force Method: ** Click column header → hover over "Run column" → select "Force" to jump start the run Hard Refresh: ** Windows: Ctrl + Shift + R ** Mac: Cmd + Shift + R *If Still Stuck: Create a new column by duplicating the current one and run it on the remaining rows. Filter for rows where the current column "is empty," then run the enrichment on those rows No additional charges apply when force-running stuck rows