Clay Icon
Join the Community
02 Bugs

10 comments

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    We don't have real-time information about Clay's current status. If you're experiencing issues, try these steps: 1. Refresh your browser 2. Clear your browser cache 3. Log out and log back in to refresh your session token If problems persist, you can check our system status page or request human assistance by clicking on "Talk to a person" for further support.

  • Avatar of Stefano
    Stefano
    ·
    ·

    Hi Swagat, thank you for reaching out. Clay is no currently down. Let me know what the issues you are experiencing are.

  • Avatar of Swagat P.
    Swagat P.
    ·
    ·

    Hi Stefano

  • Avatar of Swagat P.
    Swagat P.
    ·
    ·

    Please refer to the above screenshot attached.

  • Avatar of Stefano
    Stefano
    ·
    ·

    Hi Swagat, I believe manually re-running these rows should solve the issue. I do not know why this is happening but I will make sure to flag this to our engineers. Sorry about this inconvenience, but I do believe a manual re-run should solve the issue. Let me know if you bump into any more issues!

  • Avatar of Swagat P.
    Swagat P.
    ·
    ·

    I was running it manually only

  • Avatar of Swagat P.
    Swagat P.
    ·
    ·

    And also this happened 2nd time. 3 weeks earlier i had the same issue and it just started running post 4-5 hours. So I assumed it was down.

  • Avatar of Stefano
    Stefano
    ·
    ·

    Understood, we will.keep this situation monitored. let me know if this happens again!

    :thumbsup_all:1
  • Avatar of Channeled
    Channeled
    APP
    ·
    ·