Trouble with Leadmagic API Stuck on Queued Status? | Clay

Trouble with Leadmagic API Stuck on Queued Status?

Anyone having trouble with the Leadmagic API being "Queued" forever? This has been queued for like 15 minutes now. Happens even after stopping and rerunning. Never happened before.

10 comments

Channeled
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The issue you're experiencing with the LeadMagic API being stuck on "Queued" could be related to a few factors. Here are some steps to try: 1. Perform a hard refresh of your browser: • Windows: Ctrl + Shift + R • Mac: Cmd + Shift + R 2. Check for any dependencies between columns that might be causing issues. Ensure that columns depending on data from other columns don't have run conditions set. 3. If the problem persists, it could be due to API rate limits. Try processing your data in smaller batches, around 50 rows at a time. If these steps don't resolve the issue, you may need further assistance. Click on "Talk to a person" to request human support for a more in-depth investigation of your specific case.
Channeled
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Is that what you were looking for?
Channeled
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Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Adnan M.
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The run has stopped but it still shows Queued in those cells. Theyre frozen.
Edem
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I had lookup column in other table frozen this way for a long time. The only way I got it to work is to select the queued cells right click and run those selected or click each cell to run. It's easier if you filter for queued rows only.
Adnan M.
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Trying the filter+right click method is freezing the cells. The only way right now is running each cell individually which is a pain when you have 15k+rows :(
Edem
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That sucks. You can also stop the table -stop runs. Refresh the page. Make sure everything stops before you try again.
Nico M.
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I would probably just create a duplicate leadmagic column and set a condition to only run if /emailcolumn is blank and then merge the two email columns together
Stefano
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Hi Adnan, thank you for reaching out. Sorry about the issues you were facing. We were experiencing issues with LeadMagic, which should now be solved. Let me know if you still having issues!
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