Hi, I'm experiencing an issue with the "Write to Email Waterfall." The tables for today and yesterday are showing blank cells. When I manually update the table, the cells populate and are sent to the email waterfall. However, if I don’t re-run the update, the data doesn’t proceed to the next step. Could you please help resolve this issue?
Hey, I just checked your table and tried rerunning it—it is now processing correctly. The issue seems to have been caused by a “Stop Run” event that interrupted it earlier. You mentioned losing 10k credits—could you clarify how you calculated that? I do see some ChatGPT runs around that number, but when I checked FullEnrich on the backend, the numbers don’t match that total. Would be helpful to understand what you’re basing that on so we can look into it further. Also adding a CSV with all the credits costs
Thanks for flagging this— we’re still reviewing everything. In this case, I don’t see any callbacks pending, and deleted rows won’t reflect their actual credit usage in the table. I also noticed a large run on 03/28, which could be part of the discrepancy. If rows are deleted, we’re unable to calculate the credits they consumed directly from the table. Let us know if you have more infos—we’re happy to dig in further.
Hey, Thanks for the video and the detailed context—really helpful. We’re actively investigating, so I’ll let the team take a closer look and get back to you with a more concrete update. From what I can see in the table, it looks like the first run went through, then additional data was added, which may have triggered further runs. I totally get your concern about overcharges, and it’s completely fair to hold off until this is resolved. You don’t need to worry about any future overcharges while we work on a fix—those will absolutely be reimbursed if they happen. Appreciate your patience on this. (Also adding a report by time as it might spark some memory)
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