Troubleshooting Email Enrichment Cascade Creation Issues

Hello, I have issues today to create an email enrichment cascade. I tried 4 times and always the same message "failed to create cascade". I refreshed the page multiple times but not working too. Do you have a solution ?

6 comments

Channeled
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When you're experiencing a 'failed to create cascade' message, it's likely due to formatting issues in your email waterfall setup. Here are the key things to check:1. Make sure all text values are properly enclosed in double quotes 2. Check for any extra commas that shouldn't be there 3. Verify that your syntax and punctuation are correct 4. Look for any hidden characters that might have been copied overFor the email waterfall to work properly, you'll need to have the basic required information set up correctly, including company domain and company LinkedIn URL, as these are essential for accessing the integration features. Sources: Enrich People (Waterfalls) [Clay 101] - Clay University HTTP API with JWT authentication | Clay University
Channeled
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Daniel K.
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Louise - Do you mind sending the link to the table so we can take a look? https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1734442200&signature=1672341378d76fc3d1aa1309c4c309c7ab4319d89680bfc74059c287e7e7a6c8&req=dSEgF85%2FmohWX%2FMW1HO4zYTywS%2F4ApUU2BKsam%2FhVPt5xg%3D%3D%0A
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Louise A.
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It still don't work for this workflow and I don't understand why
Louise A.
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Ok when I removed the zerobounce email verification and it worked. There must be a bug on your side Daniel K.?