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    Channeled
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    ๐Ÿ’ค You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!

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    Bruno R.
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    Hi Lanny, thanks for reaching out. Can you confirm that this is the workspace you're experiencing this issue in? https://app.clay.com/workspaces/284889 It looks like the usage tier is free for this workspace, and you're trying to monitor job changes for 28k contacts from Hubspot - this is likely what's causing the limitation here! With free accounts you'll only be able to build enriched table up to 100 records at a time. Each job change signal processed will also cost 1 Clay credit, and it seems as if the workspace has no credits left over at the moment. I hope this was helpful. If there's anything else I can assist you with, please let me know!

  • Avatar of Lanny H.
    Lanny H.
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    not sure how you get to the 28k contacts from hubspot. It's 3800 and hubspot is the user (talking to their DACH revops team and they wanted to test this out). They will not be able to buy it right now just for POC purposes which is why they went with the trial version to test this specific use case the issue existed before they ran out of credits. So it cant be that. is there a limit on how many job signal tables you can build?

  • Avatar of Bruno R.
    Bruno R.
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    Hi Lanny, it seems as if all the job change signal are set to monitor this table. Since this workspace is on a free plan, the maximum number of job change signals that can be processed is 100. As of now, they won't be able to generate any more job change signal triggers as they ran out of credits.

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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.