When uploading Apollo CSVs, errors can occur due to various reasons. Here are some troubleshooting steps:
1. Ensure your CSV is UTF-8 encoded with comma-separated values.
2. Remove any "created at" or "updated at" columns.
3. Check that your file doesn't exceed 72 columns and 50,000 rows.
4. Use a short file name for the CSV.
5. Remove commas, colons, and semicolons from the data itself to prevent mixing up fields.
If issues persist, try uploading your data to a public Google Sheet, then download it as a CSV and attempt the upload again. This can help address hidden formatting problems.
If you still encounter errors, please share the CSV file here so we can investigate further.
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.
.png){kind=logo}
