AI Fields Bug Causing Table Crash and 5XX Error

In this table all AI fields are bugged and the content of them reloads 3x before the whole table crashes and gets a 5XX error

16 comments

Channeled
APP
·
·
This issue can be resolved by performing a hard refresh of your browser: ** If you're using Windows: Press Ctrl + Shift + R ** If you're using Mac: Press Cmd + Shift + RThis should clear your browser cache and help resolve the loading and crashing issues with the AI fields.
Channeled
APP
·
·
Did that answer your question?
Channeled
APP
·
·
Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Daniela D.
·
·
Hey there! Thanks for reaching out. Sorry about this. Could you share a screen recording of the steps you take before the table crashes and the error it returns? Does this happen when you click into an AI column or a result returned by the AI integration. We want to ensure we troubleshoot this effectively.
David
·
·
Daniela D. okay the error is back in the duplicated table
David
·
·
https://app.clay.com/workspaces/13461/workbooks/wb_5J86B74twDqp/tables/t_wZRiPmQij9uD/views/gv_X48jJs2yJBhu
David
·
·
Sent you a loom via DM
David
·
·
ALL AI fields are bugged
David
·
·
This is urgent
Daniela D.
·
·
Hey David! Apologies for the delay. We're looking into this and will get back with an update.
David
·
·
Daniela D. any updates on this?
Daniela D.
·
·
Hey David! Apologies for the delay. The team worked on a fix for this and it's currently going through a review process. I've followed up with our engineers and it should be resolved before EOD. We'll let you know as soon as it's deployed.
Daniela D.
·
·
Hey David! Happy to report that we heard back from the team and this issue should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it!
David
·
·
It seems to work now
David
·
·
Thank you
Channeled
APP
·
·
Hi David! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

AI Fields Bug Causing Table Crash and 5XX Error | Clay