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Troubleshooting Clay Freezing Issues in AI Results Generation

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Anyone know how to fix this? Where Clay just freezes and stops generating any results, has happened multiple times, particuarly with AI. It's not my API key.

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    Channeled
    APP
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    ๐Ÿ’ค You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!

  • Avatar of Petra H.
    Petra H.
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    same happening with me right now, with my own key. No results generating, must be a bug?

  • Avatar of Petra H.
    Petra H.
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    It's just not queueing the action

  • Avatar of Daniel K.
    Daniel K.
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    Hi Harry! Happy to look at this. Can you share a link to your table?

  • Avatar of David M.
    David M.
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    Same here

  • Avatar of Daniel K.
    Daniel K.
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    David, can you share a table?

  • Avatar of Channeled
    Channeled
    APP
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    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

  • Avatar of Petra H.
    Petra H.
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    Yeah the issue is still ongoing

  • Avatar of Bo (.
    Bo (.
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    Hey, thanks for reaching out Petra - Sorry for the late follow up here, can you send us the table URL for this? I'll flag it to our team so we can fix this

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    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Harry V.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: