Troubleshooting Clay Freezing Issues in AI Results Generation

·

Anyone know how to fix this? Where Clay just freezes and stops generating any results, has happened multiple times, particuarly with AI. It's not my API key.

10 comments

Channeled
APP
·
·
💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Petra H.
·
·
same happening with me right now, with my own key. No results generating, must be a bug?
Petra H.
·
·
It's just not queueing the action
Daniel K.
·
·
Hi Harry! Happy to look at this. Can you share a link to your table?
David M.
·
·
Same here
Daniel K.
·
·
David, can you share a table?
Petra H.
·
·
Clay table: https://app.clay.com/workspaces/83458/tables/t_SFfYVWgKBQrM/views/gv_GvVdEwEZsh7T https://www.loom.com/share/a51624fd897f4d6dabb1150cf74c66cf?sid=e756ddaa-181c-4135-9ec1-8e2dabb1e81c
Petra H.
·
·
Yeah the issue is still ongoing
Bo (.
·
·
Hey, thanks for reaching out Petra - Sorry for the late follow up here, can you send us the table URL for this? I'll flag it to our team so we can fix this
Channeled
APP
·
·
Hi Harry V.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: