Clay Table Issues: Merge Column & Find/Enrich Stuck | Clay

Clay Table Issues: Merge Column & Find/Enrich Stuck

This clay table is having a ton of issues. The merge column stopped working and the find & enrich people has been stuck on queued over night. This happened as well with Step 1 of this table. Ive used this before with no issues until now. https://app.clay.com/workspaces/275966/workbooks/wb_0svwj8qvVJzFQQNAutp/tables/t_0svwj8qQngxajZWQYie/views/gv_J9rssuKpztVN

4 comments

Channeled
APP
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There are a few potential reasons for these issues: 1. Merge column: The problem might be in your formula setup. If it's assuming a response for every row when that's not the case, it can cause errors. Try adjusting your formula to only act on response data when it exists, like "if {{response}} exists...". 2. Find & enrich people stuck on queued: This often happens if the column was changed multiple times, updated, or if the run was stopped midway. To resolve this: • Create a new column by duplicating the current one • Filter for rows where the current column "is empty" • Run the AI on those filtered rows • Use the "merge columns" feature to combine the results If issues persist, try a hard refresh: ** Windows: Ctrl + Shift + R ** Mac: Cmd + Shift + R If you need further assistance, please request human help by clicking on "Talk to a person".
Sofia C.
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The merge column works on a few rows and then stops.
Mark L.
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Hey Sofia, thanks for sharing this. For the merge column, are you referring to "Domain Final"? That appears to require output from both the 'Find & Enrich...' column, and the intial 'Firm Domain URL'. I see the 'Find & Enrich' has processed ~1000 rows in the last few minutes, so that seems to be moving forward okay. Are there any particular rows right now that should have run, but have not?
Channeled
APP
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