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Troubleshooting Issues with Merge Column (ACCOUNTID) Functionality
Hey, Can you help me understand why my merge column is not working please? (ACCOUNTID)
It seems there might be a bug affecting the merge column feature in our app. Some users have reported inconsistent behavior where the merge column sometimes updates and sometimes doesn't. We're aware of this issue and our engineering team is investigating it. In the meantime, you can try these troubleshooting steps: 1. Perform a hard refresh of your browser (Ctrl + Shift + R on Windows, Cmd + Shift + R on Mac). 2. Try running the merge column on a small batch of rows to see if it works. If the problem persists, it would be helpful if you could provide more details about your specific case. For further assistance, please request to talk to a human agent in this chat.
https://app.clay.com/workspaces/19532/tables/t_J5nXoNyf4WGr/views/gv_eXoYHsGd6AeA This is my tab, I also try to do the merge column with a formula but it's not working neither
It's okay now, so it wasn't working because one of my columns related to the merge column hadn't run.
Owen C.··Hey Hélène, thanks for reaching out! Ah got it, glad this seems to be resolved. Let us know if theres anything else we can do to assist. :)