Issue with Clay Table: Data Not Populating After Import
Hi Clay Support, I’m experiencing a persistent issue when trying to find and populate people into a Clay table. Here’s what’s happening:
I opened the data source and can see that 535 rows were added at a certain time.
However, after the import, none of those people are populating into the table.
I’ve followed all suggested troubleshooting steps, including:
Logging out and logging back in
Doing a hard refresh with Command + Shift + R
Clearing my browser cache
Ensuring that all filters are off
Creating new tables in different workbooks and attempting the import again
Despite all of this:
The table still says “loading delays for larger tables”, but this is only 500 people, so not that large.
When I attempt to re-run the source, I get the message “0 rows added”, presumably due to deduplication being turned on.
However, those rows never actually appeared, so I’m confused why they’re being counted as duplicates.
This issue is blocking me from progressing with my workflow, and I can’t figure out what’s going wrong. Could someone please take a look or let me know what else I can try? Thanks so much, Muttley