Signal Execution Failure - Need Assistance with Support

Andreas W. · 2025-04-22 16:55:22.424287+00

Can someone look into this? “This Signal failed to execute. Please contact support.”

Signal Execution Failure - Need Assistance with Support | Clay

14 comments

· Sorted by Oldest

Channeled
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To resolve the Signal execution failure in your Clay workspace, try refreshing your browser cache. For Mac, use Cmd + Shift + R in Chrome or Firefox, or Cmd + Option + R in Safari. For PC, use Ctrl + F5 in Chrome, Firefox, or Microsoft Edge. If the issue persists, it might be related to column dependencies. Ensure that columns depending on data from other columns have their run conditions removed and are set to run only when the required data is present. If you need further assistance, please request human support by clicking on "Talk to a person" in this chat.
Andreas W.
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https://app.clay.com/workspaces/319627/workbooks/wb_A8RQ4bypRuYT/tables/t_yEz26m2komJm/views/gv_HUNoXABt5C3d
Andreas W.
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Bo (.
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Hey Andreas, thanks for flagging this. I’ve reported the issue to our engineering team and we’ll follow up as soon as we have more info. Really sorry for the trouble here.
🙏1
Andreas W.
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Bo (. thx. I know you can’t give a concrete timeline, but I just gotta rebuild this since I need to ship it and can’t risk that this table will not be able to run
Bo (.
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Yeah, that totally makes sense. If you decide to rebuild it and still run into issues with the signals, just let me know — happy to add credits to help unblock you.
Andreas W.
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Thx that’s not necessary I just need to ship this but thanks!
Owen C.
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Sounds good Andreas, have a beautiful rest of your Wednesday and let us know if you have any other questions! :)
Owen C.
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Hey Andreas, good news! Happy to report that we heard back from the team and this issue with the Job Change signal should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
Channeled
APP
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Andreas W.
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Thx - I needed to rebuild this table since I had a deadline but good to know this is overall resolved
Owen C.
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Of course, ah appreciate you sticking through and working around the issue. Let us know if this continues to be problematic!
Andreas W.
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Yeah I kept the table just for support. I’ll ping if I see this again ofc
Munnawar H.
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Hi Andreas, Thank you for that. I'll close this out for now, but definitely ping us if this crops up again.
1

Channeled
APP
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To resolve the Signal execution failure in your Clay workspace, try refreshing your browser cache. For Mac, use Cmd + Shift + R in Chrome or Firefox, or Cmd + Option + R in Safari. For PC, use Ctrl + F5 in Chrome, Firefox, or Microsoft Edge. If the issue persists, it might be related to column dependencies. Ensure that columns depending on data from other columns have their run conditions removed and are set to run only when the required data is present. If you need further assistance, please request human support by clicking on "Talk to a person" in this chat.
Andreas W.
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·
https://app.clay.com/workspaces/319627/workbooks/wb_A8RQ4bypRuYT/tables/t_yEz26m2komJm/views/gv_HUNoXABt5C3d
Andreas W.
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Loading attachments
Bo (.
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Hey Andreas, thanks for flagging this. I’ve reported the issue to our engineering team and we’ll follow up as soon as we have more info. Really sorry for the trouble here.
🙏1
Andreas W.
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Bo (. thx. I know you can’t give a concrete timeline, but I just gotta rebuild this since I need to ship it and can’t risk that this table will not be able to run
Bo (.
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Yeah, that totally makes sense. If you decide to rebuild it and still run into issues with the signals, just let me know — happy to add credits to help unblock you.
Andreas W.
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Thx that’s not necessary I just need to ship this but thanks!
Owen C.
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Sounds good Andreas, have a beautiful rest of your Wednesday and let us know if you have any other questions! :)
Owen C.
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Hey Andreas, good news! Happy to report that we heard back from the team and this issue with the Job Change signal should be fixed. Try a quick refresh (Cmd/Ctrl + Shift + R) and let us know if the problem has been resolved on your end, or if you still have trouble. Thank you for your patience as we worked on it.
Channeled
APP
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Andreas W.
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Thx - I needed to rebuild this table since I had a deadline but good to know this is overall resolved
Owen C.
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Of course, ah appreciate you sticking through and working around the issue. Let us know if this continues to be problematic!
Andreas W.
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Yeah I kept the table just for support. I’ll ping if I see this again ofc
Munnawar H.
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Hi Andreas, Thank you for that. I'll close this out for now, but definitely ping us if this crops up again.
1