Session Expiration Issues: Can't Login Directly from Login Page

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Once the session is expired, I cannot login from the login page anymore. I have to go through the Clay website and click on login to start from the beginning. It would be better if you could just login again from the screen when the session has expired. Am I the only one who is experiencing this?

2 comments

· Sorted by Oldest

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This behavior is related to our strictly necessary cookies that manage login functionality and session management. When your session expires, you need to go through the main website login flow as this helps maintain security and proper authentication of your account. The session cookies are designed to disappear after you close your browser or when the session times out, requiring a fresh authentication through our standard login process. Sources: Clay Privacy Center Clay Privacy Center
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Hi David K.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Channeled
APP
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This behavior is related to our strictly necessary cookies that manage login functionality and session management. When your session expires, you need to go through the main website login flow as this helps maintain security and proper authentication of your account. The session cookies are designed to disappear after you close your browser or when the session times out, requiring a fresh authentication through our standard login process. Sources: Clay Privacy Center Clay Privacy Center
Channeled
APP
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Hi David K.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: